DELIVERY & SHIPPING

有關發貨

關於出貨方式  ABOUT DELIVERY

Your order will be dispatched within 2-5 business days, except pre-ordered items. Pre-order items will need 10-20 days to restock. For orders included pre-order items, your delivery will be put on hold until all items are ready. Extra shipping fee will be charged If you want to send the parcel separately. We will send you a receipt and photo after the parcel has been sent. If you have other requirements or concerns, please contact us via Instagram or Whatsapp.

  • ​付款後訂單一般於2-5日個工作天內寄出。若有預售款式,一般要等候10-20個工作天。現貨及預訂貨品將會一併發貨,若客人希望分開發貨需另加郵

  • 訂單發貨後,店主會主動聯絡客人告知已發貨。並把已付款的郵件單據照片發給客人作紀錄。

  • 若客人需要提早/延遲發貨,請於下單後聯絡店主。

關於送貨方式  ABOUT SHIPPING

HONG KONG

​For orders spending over HKD 200 :

  • FREE surface mail shipping by HK Post  (without tracking no. / add HKD 15 for tracking no.) (3-7 business day)

For orders spending over HKD 580 :

  • FREE SF Standard Express delivery on orders over HKD 580 (1-4 business day)

For orders spending under HKD 200 / Any order:​

  1. Surface Mail by Post office - add HKD 4 (without box) or add HKD 8 (with box)

  2. *Smart Post by Post office - add HKD 5  -receive sms and collect in Post office - 
    (with tracking no., fast and safe)

  3. Smart Post E-Locker by Post office - receive sms and collect in E-Locker provided from Post office - Add HKD 13 (with tracking no., fast and safe)

  4. SF Standard express with freight collect  (1-3 business day; with track no.)

* = highly recommended

INTERNATIONAL

Shipping cost will be vary to different country.

  1. FREE standard shipping on orders over HK$1,800  (7-14 business days shipping)
     

  2. FOR PLACES LISTED BELOW: HK$50 - HK$120 (7-14 business days shipping), cost will display at checkout. 

    HK$50:Mainland China, Japan, South Korea, Cambodia, Vietnam
    HK$55:Singapore, Indonesia, Malaysia, Thailand, Philippines
    HK$75:Australia, New Zealand
    HK$85:United States, Canada, France, Belgium, Germany, Netherlands, Switzerland, United Kingdom, Spain, Denmark, Norway, Sweden, Latvia, Poland
    HK$120:Israel, Lebanon, Russia, Brazil, Ireland, Turkey, Luxembourg, Slovenia, Austria, Iceland, Finland, Portugal, Mexico, Serbia,Hungary

     

  3. OTHER COUNTRIES/ REQUIRE FOR EXPRESS SHIPPING
    Please contact me through Instagram DM/ Facebook message, you can also reach me at subtlejewelry@hotmail.com

    Click here to contact us!

​本地香港郵寄方式:


訂單滿 HKD 200:

  • 香港郵政平郵免運費​:平郵不設追蹤號碼,派送時間較慢,一般需要3-7個工作天,若遇上假期有時會延慢到2星期以上才收能到郵件。若選擇平郵,風險需由客人承擔,The Subtle Store將不會對寄失郵件負上責任。

訂單滿 HKD 580:

  • 順豐ELOCKER 包郵!一般1-3個工作天派送或通知取件,並設在追蹤號碼。

訂單未滿HK$200/任何寄本地的郵件:

  • 平郵(沒有盒)+HKD4 或(有盒子)+HKD8:平郵不設追蹤號碼,派送時間較慢,一般需要3-7個工作天,若遇上假期有時會延慢到2星期以上才收能到郵件。若選擇平郵,風險需由客人承擔,The Subtle Store將不會對寄失郵件負上責任。

* = 非常建議大家用郵局的Smart Post 服務,只需加 $5 不怕寄失,快又安全,14天內取件。

If you need any further information, feel free to contact us!

​如有其他查詢,歡迎聯絡我們!

 Click Here to contact us.